General

No worries, if you go to https://www.peakz.com/forgotPassword# you can just fill in your email and we will send you a recovery mail to reset your password. 

 

If you think a creator or fan violated the community guidelines and you want to report the account you can send an email to info@peakz.com and our team will look into it.

If you want to delete your account, send an email to info@peakz.com and we will help you solve your problems or delete your account.

We currently do not have an app but in the future we will! In the meantime you can create a web app both on Android and IOS for easy access.

If you want to do a media inquiry you can send an email to Info@peakz.com and our team will get in contact with you.

The community guidelines can be found here.

Athletes

You can join us from almost every country in the world. You can find the exact list here

To start earning on Peakz you have to frequently create content for your account and get your fans to subscribe to your account. On our websites you can find blogs about how to have a flying start at Peakz!

Peakz is all about sport content, so we don’t allow nudity. 

Yes you can, we even recommend it so potential followers can get to know you better! You can make the link in your personal settings.

Don’t worry, we have a complete blog about how you can start at Peakz, go to https://www.peakz.com/blogs to find all the blogs about Peakz. 

Only people who are subscribed to your account can see your video.

when people unsubscribe they no longer have access to your video’s.

Your content is only used on the Peakz platform. When otherwise, we will contact you or you have to contact us in case you took notice of the fact that your content is used on other channels. 

At the moment we do not have a referral program. We hope to expand the possibility in the future. 

fan

Do you want to see exclusive content from your favorite sporter? You can sign up for free and subscribe as a fan. You will get access to all the exclusive content from the athlete and at the same time support the athlete in his or her journey, how awesome is that!

Did you find an athlete you want to follow? Create a peakz account in a few minutes, go to the creator you want to follow and click the Support-button. From here on the website will guide you through the process and in no time you will get access to all the exclusive content of your favorite creator(s).

To protect the content of the creators we do not have a free trial but, you can subscribe and unsubscribe at any time you want.

At Peakz we want to give athletes a fair funding chance through their content but, at the same time we want to give fans the content they want. So do you want exclusive behind the scenes content? Then Peakz is the place to be. Think of preparing for their match, full training sessions and after match celebrations.

you can find the terms and conditions here

To unsubscribe you can click the button insubscripe at the page of the creator in question or send an email to info@peakz.com.

All the athletes on our platform can decide for themself what kind of content they want to create. In their profile description they explain what you can expect if you follow them.

Yes you can, there is no limit to the number of athletes you can follow. 

Regarding the language, you can expect the athlete to create videos in the same language as their introduction video is in.  So it’s possible to follow athletes from other countries. 

Refunds are dealt with on an individual level. Please mail to info@peakz.com and explain the problem to us. Our support team will happily help you with your problems. 

PAYMENTS

We are using Stripe as the first payment platform to support you (athletes) to get paid by fans. We will add more platforms to be able to support as many countries as possible.

Stripe is currently supporting 42 countries. You can find all countries via this link: https://stripe.com/global

We are adding more payment platforms to support more countries.

Only athletes are allowed to connect a payment account on our platform. Unfortunately the solution is not yet available in all countries, but we are working on adding more platforms to support it.

DO YOU HAVE ANOTHER QUESTION?

You can contact us here and we'll get back to you as soon as possible.